Terms of use

Training, care, and well-being in a way your dog understands!

Privacy Policy & GDPR Compliance

GENERAL

The use of the electronic pages and services provided to visitors/users by the website sniffout.gr, owned by “sniffout.gr” (hereinafter referred to as “the company”), requires your unconditional agreement with this website’s Privacy Policy regarding the protection of personal data. Therefore, visitors/users must carefully read the contents of this page before using the services of our website. If they do not agree, they must leave the website and refrain from using its services and content.

This privacy policy may change from time to time in accordance with legislation or developments in the industry. We will not explicitly notify our customers or users of our website about such changes. Instead, we recommend that you check this page periodically for any updates. Continued use of the website sniffout.gr even after any changes to this Privacy Policy constitutes your unconditional acceptance of these terms.

Personal Data Protection

  • We collect and process your personal data only when absolutely necessary.
  • We will never sell, rent, distribute, or disclose your personal data in any way.
  • If you are under 16 years old, you MUST obtain parental consent before using this website’s services.

Relevant Legislation

This website is designed to comply with the following data protection laws/regulations regarding user data:

  • The EU Data Protection Directive 1995 (DPD)
  • The EU General Data Protection Regulation 2018 (GDPR)

Personal Information Collected by This Website and Why

Website Traffic Monitoring
This website, like most, uses Google Analytics (GA) to track user activity. We use this data to determine the number of visitors using our website, understand how they find and use our pages, and track their navigation through the site. While GA records data such as your geographic location, device, browser, and operating system, none of this information identifies you personally. GA also records your computer’s IP address, which could be used for identification, but Google does not grant us access to this. We consider Google a third-party data processor that complies with European legislation.

Contact Forms and Email Links
If you choose to contact us via a contact form or email link, none of the data you provide will be stored by this website or transferred to or processed by any third-party data processor. Instead, it will be sent to us via email using the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL), meaning email content is encrypted before being sent over the internet. The content is decrypted on our local devices. If you choose to book an appointment via our online form, you consent to your details being stored for use by sniffout.gr.

Email Newsletters
If you opt to subscribe to our email newsletter, the email address you provide will be forwarded to Mailchimp, which provides us with email marketing services. Mailchimp is a third-party data processor (see “Our Third-Party Data Processors” section below). Your email address will not be stored in the website’s database or any of our internal IT systems.

Your email address will remain in Mailchimp’s database as long as we use their email marketing services or until you explicitly request removal. You can do this by using the unsubscribe link included in all email newsletters. As long as your email address is stored in Mailchimp’s database, you will receive periodic (approximately once a month) email updates from us.

About Cookies

What is a Cookie?
A “cookie” refers to a small data file consisting solely of text information that a website transfers to your browser or device’s hard drive, either temporarily during your visit or sometimes for extended periods, depending on the cookie’s type. Cookies perform various functions, such as distinguishing you from other visitors or remembering your preferences, and are used by most websites to enhance user experience.

Types of Cookies

  • Session Cookies: Temporary cookies that remain in your browser’s cookie file only during your visit and are deleted when you close the browser.
  • Persistent Cookies: These remain in your browser’s cookie file even after closing the browser, sometimes for up to a year or more. Persistent cookies are used when the website needs to recognize you across multiple visits.
  • First-Party Cookies: Installed by the website you are visiting for purposes like session management and user identification.
  • Third-Party Cookies: Used by third parties, like social networks, to track your visits across websites for advertising purposes.

Cookies on This Website and How to Manage Them
We use cookies to enhance visitors’ experience. Disabling or rejecting cookies will significantly affect the website’s functionality. Below is information on the third-party cookies we use and their impact if disabled. For more details on managing cookies, visit www.aboutcookies.org.

  • Cookies from Video Service Providers (Google, Vimeo, DailyMotion, etc.): These may be placed on your device when you view embedded videos on our website. Disabling these cookies may prevent video playback.
  • Cookies from Social Networks: Third-party social networks may place cookies if you choose to share content from our site using embedded “Share” buttons. Disabling these cookies will make the “Share” feature unavailable.

About This Website’s Server

All online traffic (file transfers) between this website and your browser is encrypted and transmitted via HTTPS using SSL (Secure Sockets Layer).

Our Third-Party Data Processors

We use several third-party services to process personal data on our behalf. These third parties have been carefully selected to comply with the legislation outlined in this policy.

Data Breaches

In the event of a data breach, we will take all necessary steps to secure stored information. Any unlawful database breach will be reported to all relevant parties and authorities within 72 hours of becoming apparent, provided personal data in an identifiable form has been compromised.

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